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Atlas Information & Resources

Welcome! Explore below to find helpful how-to guides, video tutorials, and all the latest news and updates on Atlas.
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Atlas is a training and education platform developed as the central location for your AHA Instructor, student, and Training Center management needs and as a global, digital solution supporting the US and International AHA Training Network.

Video Tutorials

An Introduction to Atlas

Learn about Atlas, the American Heart Association's CPR training and education platform.

Length: 03:29

Managing Default Roles in an Organization

Learn how to modify the default permissions for a role type in your Training Center.

Length: 01:16

Customizing Individual Permissions by Role

Learn how to modify the default permissions for each assigned role in your Training Center.

Length: 01:42

Inviting a Training Center
or Training Site Admin

Learn how to invite a specific individual in your Training Center or Training Site to become an administrator within your TC or TS.

Length: 01:18

Promoting an Instructor to Faculty

Learn how to promote an Instructor to a Faculty member and define their system’s access in their new role.

Length: 01:10

TC/TS Initiated Instructor Request

As a Training Center or Training Site, learn how to make or withdraw an Instructor alignment request and set the Instructor’s permissions.

Length: 02:31

Instructor Initiated Alignment

As an Instructor, learn how to make an alignment request to a Training Center or Training Site.

Length: 01:42

Creating a Class Location

Learn how to add a new class location.

Length: 01:12

Creating a Class in Atlas

Learn how to add a class into Atlas.

Length: 02:21

How-To Guides

Latest News & Updates

Check out the latest news & updates with Atlas. If you are not yet subscribed to our weekly ECC Beat Newsletter, follow the ECC Beat Instructions to subscribe and keep up to date.

ECC Beat Instructions(link opens in new window)

Atlas Updates Resources – As of October 22, 2024

To help you get acquainted with the upcoming enhancements to the Atlas platform, the AHA has created four quick video tutorials, a Reference Guide, and an FAQ, that will walk you through the major updates. Please find resource descriptions and direct links to each resource below:

1. How To Videos:

a. Find a Class & Training Center Search Tools – This video provides an overview of the updated Find a Class and Training Center Search tools, now including a Map View.

b. Main Navigation – This video highlights the new streamlined navigation menus in Atlas.

c. Private Training Sites – This video demonstrates how TCs can mark their Training Sites private, meaning they will not be searchable by the public.

d. Class Management: Required & Optional Class Materials – This video shows TCs and Instructors how to indicate to students when they are looking for classes what class materials are required and optional, in addition to if the materials are included in the TC’s class cost.

2. Atlas Updates Reference Guide(link opens in new window) – This guide provides screenshots of the updates to Atlas with before and after images and descriptions.

3. FAQ Document(link opens in new window) – This document answers anticipated questions about the launch of these enhancements. We will continue to add to this document as we receive input from you.

What’s My Line?” eCard Webinar – Register Now!

Date and Time: November 13, 2024 at 1:00 PM Eastern Time (US and Canada)

Join this helpful webinar presented by AHA staff members who will answer the most-often asked questions from Training Network members about eCards. AHA staff will also provide real-time demonstrations that navigate the various aspects of the eCard system and the Atlas platform. There will be an opportunity for Training Network members to ask questions too.

Please register here(link opens in new window)

After registering, you will receive a confirmation email containing information about joining the webinar.

 

Contact Us

Atlas Support for United States (US) Training Network

  • Phone: 1-877-242-4277
  • Email: [email protected]
  • Customer Support Hours of Operation: Monday – Friday, 8:00 a.m. – 5:00 p.m., Central Time (CST)

Contact Us

For International Training Centers and Users

If you have any questions about eCards or your account visit the General Site Help(link opens in new window)(link opens in new window)(link opens in new window)(link opens in new window)(link opens in new window)(link opens in new window) section or contact our customer support team:

Atlas International Customer Support

Email: [email protected]