Program Administration Manual (PAM)

This manual includes sections that will assist the AHA in the management of ECC Programs. It has been organized to give the user concise access to rules affecting the ECC Training Network; Training Centers (TCs); volunteer organization and management; ethics; and dispute resolution procedures.

This manual includes information for US ECC operations and TC administration. Information for ECC courses and chapters on organizational ethics and legal considerations are included.

The PAM is intended to augment other ECC information and training materials, not replace them. Because of the rapid pace at which course improvements and changes may occur, this manual will never be able to answer all questions that may arise about ECC Program Administration. New policies and changes in the current PAM policies are announced in Training Bulletins. Training Bulletins issued after the effective date of this manual supersede the related information in this manual and become the new policy. Training Memos clarify current policies and introduce new educational materials and programs and changes to existing programs. For the most current information on ECC Program Administration, please visit AHA Atlas, see the Resource section for further information.