Help & Support

image of keyboard

Need Help?

Contacting ECC

Customer & Training Center Coordinator Support
1-877-AHA-4CPR (1-877-242-4277)
M-F 8 am. – 5 pm. Central Time

International Support

International Product Support & Training Questions

Additional Resources

Our Sites

AHA CPR & ECC Website | | | | ECC Product Support

Contact Us

American Heart Association Support: 1-800-AHA-USA1

AHA Instructor Network New Look

AHA Instructor Network Design - Navigation Updates July 2021

Support Form

Training Sites How-To

These tools will assist TCs and Instructors in using the My Courses tool to issue AHA electronic course completion cards – or eCards – to their students.

eCard Guides and How- To's

The AHA's eCards tool is now available!

My Courses Guides

My Courses Users’ Guides provide detailed instructions to enter and edit classes and Training Center and Site profiles to display to the public.