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Quality Network

The Evolution of the American Heart Association Healthcare Training Network
Quality Network AHA Heart heading

Who is the American Heart Association Quality Network?

These champions for continuous improvement in resuscitation education advocate and drive a “Culture of Resuscitation Excellence” — anchored in the adoption of comprehensive and measurable quality solutions.

Leveraging their expertise beyond CPR instruction, the Network influences healthcare best practices and guides organizations and providers to elevate their quality improvement journey.

As our agents of change and most valued pathway, the Quality Network advances our shared mission of improving patient outcomes and saving more lives.

Advancing the Mission

Force for Change

Force for Change

As powerful influencers, collaborators and champions for continuous improvement, our Quality Network drives to quality and resuscitation excellence.

Shared Mission

Shared Mission

Improving outcomes and saving lives is our collective responsibility; represents collaboration internally and externally.

Most Valued Pathway

Most Valued Pathway

We cannot advance, and ultimately, achieve our mission without our Quality Network.

Beyond CPR Instruction

Beyond CPR Instruction

Our Quality Network’s expertise extends far beyond the classroom and must be leveraged to design all-encompassing quality programs within healthcare organizations.

Continuous, Comprehensive & Measurable Quality Improvement

Continuous, Comprehensive and Measurable Quality Improvement

Making a real impact on dismal outcomes requires new, evolving, and relentless tactics.

New Instructor Roles for Organizations Participating in Resuscitation Quality Improvement (RQI®) or HeartCode® Complete

The AHA is excited to introduce new Quality Instructor roles for healthcare organizations participating in RQI or HeartCode Complete programs. Please review the information below for more information and criteria for these roles. Information is also outlined in the Course Information section of the AHA Program Administration Manual (PAM) (AHA Instructor Network login required).


Please note, Instructor eCards for specifying these new roles are not currently available in AHA’s eCards system. We are developing these eCards and will communicate a timeline for delivery as soon as possible. Until then, Training Centers should work to identify current Instructors who fit the criteria and develop potential Instructors for these roles per the criteria.

Path to Quality & Roles Resources

“Fulton County Medical Center is an American Heart Association training center site, and just before the COVID-19 pandemic swept the country, I added training center coordinator to my responsibilities and was now charged with leading the RQI program roll out within a longstanding instructor-led training culture. While transitioning to a digital learning solution has been positive, we had to address the impact on training center instructors. Our in-house instructors now had limited access to teaching courses, so I engaged them as “Super Users” and leveraged their expertise during mock codes, skills sessions and debriefings.”

Brenda Ross
Director of Education
Fulton County Medical Center

American Heart Association Quality Network FAQs

Q: What is the American Heart Association’s “Quality Network”?

A: The AHA’s Quality Network is the evolution of today’s AHA healthcare Training Network, and a force for change in patient outcomes. As champions for continuous improvement in resuscitation education, the Quality Network advocates and drives a “Culture of Resuscitation Excellence” — anchored in the adoption of comprehensive and measurable quality solutions. Leveraging expertise beyond CPR instruction, the Quality Network influences healthcare best practices and guides organizations and providers to elevate their quality improvement journey. As the AHA’s agents of change and our most valued pathway, the Quality Network advances our shared mission of improving patient outcomes and saving more lives.

Q: What does the “Quality Network” evolution mean for AHA’s healthcare Training Centers?

A: As AHA’s healthcare Training Centers transition to digital BLS, ACLS, and PALS training, the AHA is shifting the focus of our healthcare Training Centers from classroom instruction to leading quality improvement programs within their institutions.

Q: Is the AHA eliminating Training Centers?

A: No, we are signaling a change in the focus of our Training Centers from classroom instruction to quality improvement.

Q: Why is the AHA encouraging healthcare Training Centers to move to digital?

A: The AHA’s digital resuscitation portfolio is the preferred solution to uniquely and efficiently deliver safe and effective CPR quality improvement. Our digital programs - deeply rooted in the latest science – lead healthcare organizations on an immediate journey to high-quality and verified CPR competence to maximize lifesaving outcomes.

Q: What happens to my Instructors if we move to digital?

A: With the move to digital, AHA Instructors have the opportunity to focus on their role as conduits of quality training by improving skills and competency of individual learners and teams.

Q: Is the AHA trying to remove the human element of training?

A: No, we need humans! We are not leaving training or quality to technology alone. To make an impact in improving patient outcomes, we need your expertise OUTSIDE the classroom, building comprehensive, continuous, measurable quality improvement programs in your healthcare system/organization.